Understand our hassle-free return processAt House of Maryland, we stand behind the quality of our premium skincare products. We want you to feel confident in every purchase, which is why we've designed a straightforward and customer-friendly return policy. Our 30-day return window gives you ample time to experience our products and ensure they're the right fit for your skin. We accept returns for unused, unopened items in their original packaging with all seals intact. This helps us maintain the highest standards of product integrity and safety. Refunds are processed to your original payment method within 5–7 business days of receiving and inspecting your return. We cover return shipping for defective or damaged items caused by our error. For all other returns, customers are responsible for return shipping costs, though we're happy to provide a prepaid label upon request for a small fee. If you've opened a product but it doesn't work for your skin, we encourage you to reach out to our customer service team. We may be able to work with you on a case-by-case basis, especially if you have sensitive or reactive skin. To initiate a return, contact us with your order number and reason for return. We'll provide you with shipping instructions and a return address. Once we receive your package, we'll inspect it and process your refund promptly. For questions about our return policy or to discuss your specific situation, our team is here to help. Reach out via email or through our contact form, and we'll ensure your experience with House of Maryland remains premium and worry-free. We accept returns within 30 days of purchase for unused, unopened products in original packaging. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error. For questions, contact our customer service team.

Return Policy

At House of Maryland, we stand behind every product we offer. Our return policy is designed to be straightforward and fair.

Return Window

We accept returns within 30 days of purchase. Items must be unused, unopened, and in original packaging with all seals intact.

Refund Processing

Refunds are issued to your original payment method within 5–7 business days of inspection. We do not refund original shipping charges except in cases where the return results from our error.

Return Shipping

For defective or damaged items caused by our error, we cover return shipping. For all other returns, customers bear return shipping costs. A prepaid return label is available upon request for a nominal fee.

Exceptions

If you have opened a product and it does not suit your skin, contact our customer service team. We evaluate requests on a case-by-case basis and may offer alternatives for customers with sensitive or reactive skin.

How to Return

Email us with your order number and reason for return. We will provide shipping instructions and a return address. Once received and inspected, your refund will be processed.

Questions

Contact our customer service team via email or our contact form for any questions or concerns regarding this policy.